Privacy Policy

Privacy Policy

Introduction

Welcome to https://aurora-german-speaking-therapy.denvermentalhealthcare.com! We are dedicated to providing a safe and secure online environment for our users, especially when it comes to protecting your personal information. This Privacy Policy explains how Aurora German Speaking Therapy collects, uses, and safeguards the data of our website visitors and service users.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://aurora-german-speaking-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or online services offered through our platform.
  3. Interactions via email, phone, text messages, and other communication channels initiated by us.

Please note that this policy does not extend to external websites or services linked from our site, as they have their own privacy practices governed by their respective policies.

Processing Activities

When you engage with Aurora German Speaking Therapy in the following ways:

  1. Using our applications and online services as an authorized user.
  2. Visiting any of our websites associated with this Privacy Statement.
  3. Subscribing to newsletters, receiving emails, or engaging in communication through calls or texts (SMS).

Personal Data Collection

We collect various types of personal information, which can be broadly categorized as:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Data related to your financial status or transactions made through our services.
  4. Purchase Information: Items bought from our online store, including quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify your device.
  6. Location Data: Your geographical location data collected when you interact with our services.
  7. Feedback and Reviews: Comments, suggestions, or ratings provided by users regarding our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in through these accounts.
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We collect this data through multiple sources, including direct user input, tracking technologies, and information received from third parties.

Cookies and Tracking Technologies

Cookies are small text files placed on your device to enhance your browsing experience. We use cookies for:

  1. Strictly Necessary: Ensuring the basic functions of our website and applications.
  2. Preference: Remembering user preferences and settings.
  3. Analytics: Collecting aggregated data for performance measurement and improvement.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data only for as long as it is necessary for the purpose it was collected or as required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize your data.

Security Measures

To protect your personal information from unauthorized access, disclosure, alteration, or destruction, we implement robust security measures:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Correcting inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Deleting or anonymizing your personal data under specific circumstances.
  4. Restriction: Limiting the use or processing of your personal data.
  5. Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your personal data for legitimate interests.
  7. Non-Discrimination: The right to be free from discrimination based on your exercise of data protection rights.
  8. Data Portability (in some regions): Requesting a portable copy of your data in a format that allows you to transfer it to another controller.

To exercise any of these rights, please reach out to our privacy team via the contact details provided below.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be notified through our website or by directly contacting you.

Contact Us

For any inquiries related to privacy, data requests, unsubscribe requests, or if you have questions about this Policy, please contact us:

  • Email: contact@aurora-german-speaking-therapy.denvermentalhealthcare.com
  • Postal Address: [Provide address]